"I have managed the GSK Guardian Contract since October 2020, and consistently value the Inspectors competence and enthusiasm during our EICRs. The team’s performance over the Easter weekend, however, exceeded expectations. The site-wide shutdown involves complex, safety critical tasks and tight timelines to reinstate production by Tuesday morning. Throughout, the inspectors demonstrated excellent coordination with other contractors, Environmental Health & Safety and GSK engineers. They consistently promote safety as a core value, complete thorough dynamic risk assessments integrated with our permit to work system, and ensure all permit controls are strictly observed.
Their professionalism is exactly what we expect on a pharmaceutical site.
At the end of each day they always check that “the client is happy,” which is a welcome touch."